Help & FAQs

Q: How long will the hair last?

A: Maintenance is key! Our hair can last a very long time depending on the product and how well it is treated. Treat the hair like your own hair and a simple maintenance regiment will elongate the lifespan of all our products.

Q: Human hair vs Synthetic hair?

A: Human hair and Synthetic hair are becoming more similar as technology and methods advance. All types of human hair have natural proteins (ex: Keratin) in each strand. Human hair tends to be softer to the touch compared to Synthetic hair.

Human hair can be more closely identified by burning and smelling the hair. Human hair will turn into ash, which will dissolve after pinching. Certain types of lower quality, and chemically treated human hair will show white smoke when burning and will have a fouler smell. Moreover, human hair will take on characteristics of real hair, such as a few split ends. We thoroughly inspect all products, and have high quality control standards to ensure our products meet all of our customer’s needs.

Synthetic hair is usually rougher in texture, than human hair. Synthetic hair tends to ball up, and have a sticky texture after burning. Almost all synthetic hair will show black smoke which should not be inhaled, as this can be hazardous to your health.

Q: How accurate are the hair color swatches?

A: Color charts are provided by the manufactures and are for general reference only. Colors may vary depending on customer computer display and browser settings. is not responsible for color suggestions made by customer representative in case of customer dissatisfaction.

Q: Instructions for Cleaning and Conditioning

A: Step 1: Brush the wig completely.

Step 2: Add wig shampoo to wash basin and fill with cold water.

Step 3: Let soak for 5 minutes.

Step 4: Swish the wig gently.

Step 5: Rinse gently in cold clear water twice or until thoroughly rinsed

Step 6: Apply generous amount of wig conditioner and gently work through hairwith fingertips

Step 7: Rinse thoroughly with cold water

Step 8: Drain and blot gently with towel DO NOT SQUEEZE or WRING

Step 9: Allow to air dry on a wire wig stand or a slender object like a can ofhair spray DO NOT USE

Step 10: Brush wig only when completely dry (remember: one direction

Q: I'm interest in dropship service, I been a hairstylist for over 10 year. This program sound like it perfect for me. Is it free? Please can you tell how to go about this.

A: Thank you for the interests in our drop ship service. Our company offers drop service freely to help our professional customers grow business. You need to tell us your business name and the drop ship address. If you pay via paypal, you need to tell us the drop ship address in the memo of paypal. Our company will ship your orders directly to your customers with your business name as sender and your customers won’t know our factory.

Q: How do I wash my lace wig?

A: First, place unit on waterproof wig stand. Apply pre-shampoo on dry hair, work in gently, rinse with warm water, then apply mild shampoo. When applying shampoo keep wig stand in upright position, while gently working shampoo in. Do not bunch hair up while lathering and avoid circular motions, which can cause tangling of the hair. Comb hair gently with fingertips. Rinse hair thoroughly and follow with a deep or daily conditioner, applying the same way. Let stand, for 2-3 minutes to moisturize and condition. You can gently comb hair with a wide tooth comb to remove any tangles. Rinse conditioner out completely , pat hair dry and apply maintenance spray for an all day protection. After washing, try to remove as much water as possible by squeezing the hair with your fingers. Allow wig to completely air dry on a dry towel or wire stand. Once wig is dry, style as usual. Note: for synthetic wigs, DO NOT apply heat or place near a heated source, including in the sun!!

Q: Can I wear my lace wig in a ponytail?

A: Yes, simply request Fine French lace, Swiss lace or thin skin all around the perimeter of the unit

Q: Do you offer any hair specials?

A.Yes we do! Contact us and Follow us on Facebook, Instagram and Twitter for any upcoming deals!!!!!